Frequently Asked Questions
Everything you need to know about Fact Or Fiction Games fashion and gear.
What is the standard shipping time for orders?
Most orders are processed within 1-3 business days. Domestic shipping typically takes 5-7 business days, while international delivery can take up to 14-21 business days depending on your location.
How do I determine the right size for me?
We provide a detailed size guide on each product page. Our apparel generally follows a standard athletic fit, but we recommend measuring a favorite garment at home and comparing it to our charts for the best results.
What is your return and exchange policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. If you received a defective item or need a different size, please contact our support team to initiate an exchange.
Are your products ethically sourced?
Yes, Fact Or Fiction Games is committed to quality and integrity. We partner with manufacturers who adhere to fair labor practices and utilize high-quality, durable materials to ensure your gear lasts.
Can I track my package after it ships?
Absolutely. Once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.